About Covid-19

My trip's been cancelled
My trip's been cancelled NEWS FLASH! Did you know, most Airlines, Tour Operators and Hotels offer flexible booking and free cancellation so please...
Thu, 8 Dec, 2022 at 2:30 PM
Making a Covid-19 related claim
Making a Covid-19 related claim  NEWS FLASH! Did you know, most Airlines, Tour Operators and Hotels offer flexible booking and free cancellation so ple...
Thu, 8 Dec, 2022 at 2:31 PM
I've tested positive before my trip
If you need to cancel a trip due to either yourself, a family member or travelling companion testing positive then please use the online claims portal to ...
Thu, 8 Dec, 2022 at 2:32 PM
I've tested positive whilst away from home
I've tested positive whilst away from home  If you have a medical emergency, call our 24/7 medical emergency service on +44 (0) 333 333 9669. Fo...
Thu, 8 Dec, 2022 at 2:34 PM
My doctor advised against travelling
My doctor advised against travelling  NEWS FLASH! Did you know, most Airlines, Tour Operators and Hotels offer flexible booking and free cancellation s...
Thu, 8 Dec, 2022 at 2:35 PM
Should I travel?
Should I travel?  We advise all customers to follow travel advice provided by the Foreign Commonwealth Office (FCO). If they advise against travel to y...
Thu, 8 Dec, 2022 at 2:35 PM
Refunding my insurance premium due to Covid-1
If you're looking for a refund of the money paid for your insurance policy, please refer to your policy documentation and contact the sales team.  ...
Thu, 8 Dec, 2022 at 2:36 PM